Department of Consumer Sciences

Welcome to the Department of Consumer Sciences.

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Programs

The Human Environmental Sciences (M.S.) consumer sciences specialization offers preparation for careers in government, consumer protection, financial services and extension, and for further study leading to the doctoral degree. 

Faculty

Dean
  • Boschung, Milla D.
Chair
  • Nielsen, Robert
Professor
  • Wright, Kenneth E.
Associate Professor
  • McFadden, Anna
Assistant Professor
  • Pentecost, Eve
  • Reddoch, Kym
  • McGahey, Courtney L.
  • Wilmarth, Melissa
  • Lewis, Melvin
  • Hale, Michelle
  • Cook, Reuben
  • Stebbins, Richard
  • Fulmer, Caroline S.
  • Choi, Shinae
  • Shin, Su
  • Kim, Kyoung Tae
  • Pak, Tae-Young
Instructor
  • McMath, Juanita

Courses

CSM
500
Hours
3
Personal Insurance Plan & Mgt

Survey of the myriad of personal risks facing consumers and families throughout the life cycle. An emphasis is placed on the fundamentals of risk management. Includes a comprehensive study of insurance products.

Prerequisite(s): CSM 204
CSM
501
Hours
3
Consumer Protection

Study of laws and agencies affecting the consumer's well-being, sources of consumer information, and discussion of current consumer issues.

CSM
502
Hours
3
Readings in Consumer Sciences

To create an awareness of foundational research and current developments within the field of consumer economics among graduate students.

CSM
504
Hours
3
Personal Investment Plan & Mgt

Focus on personal investing in marketable securities. Covers the basics of investing, including detailed definitions of investment terms, descriptive materials on how securities are purchased and sold, theoretical models of security valuation and practical examples of how to calculate growth rates.

Prerequisite(s): CSM 204
CSM
505
Hours
3
Public Policy

A detailed analysis of U.S. public policy, recognizing the broader social and economic impacts of selected policies. Students will develop a better understanding of how and why specific policies are implemented and assess the strengths and weaknesses of different policy structures.

CSM
506
Hours
3
Consumer Mgt Quality Assurance

Provides in-depth coverage of the primary theories and methods necessary for quality assurance in a wide range of organizational settings.

CSM
507
Hours
3
Consumr Qual Mgt Facilitn Skil

Provides a comprehensive study of facilitation skills necessary to lead an organization in continuous improvement.

CSM
508
Hours
3
Consumer Quality Mgt Systems

Provides an in-depth analysis of management systems as a method of organizing and leading business, educational, and health care institutions. Covers the primary issues related to management systems.

CSM
510
Hours
3
Pers Retire Plan Empl Benefits

Fundamentals of personal retirement planning and the selection of employee benefits.

Prerequisite(s): CSM 204
CSM
514
Hours
3
Personal Investment Planning & Management II

This course expands upon the content of CSM 404/504, adding a number of new concepts that are relevant to understanding the management of investments for family and individual goal attainment. Lectures, readings, case studies, and problem sets are designed to help students in preparing for the Investment Planning section of the Certified Financial PlannerTM examination.

Prerequisite(s): CSM 504
CSM
515
Hours
3
Customer Service Management

Course provides an in-depth study of the functions and structures of customer relations as it relates to business and government agencies. Course analyzes consumer needs, complaints, and education.

CSM
520
Hours
3
Personal Estate Planning

Techniques of personal estate planning within the family life cycle.

Prerequisite(s): CSM 204
CSM
521
Hours
3
Consumer Communications

Principles, methods, techniques, and resources used in developing, presenting, and evaluating a complete consumer communications programs.

CSM
524
Hours
3
Addiction and Dysfunction in Money Management

CSM 424/524 is an exploration of addictions and dysfunctions related to managing money and finances and a brief guide for changing dysfunctional behavior related to money. The course does not provide training in diagnosing, but rather emphasizes describing behavior.

CSM
525
Hours
3
Consumer Conflict Mediation, Management & Negotiation in the Workplace

Exploration of practical conflict management and a survey of the theory and practice of formal mediation. Explores the history, nomenclature, strategies and approaches to conflict mediation.

CSM
527
Hours
3
Consumer Conflict Mediation, Management & Negotiation I

Explores fundamentals of workplace law as a component to mediating, managing and negotiating conflict in the workplace. Students will be trained to maximize their effectiveness as employees, managers and leaders in the workplace.

CSM
528
Hours
3
Consumer Conflict Mediation, Management & Negotiation II

Advanced exploration of the dynamics and impact of communication and difference on conflict mediation, negotiation and management. Students will expand understanding of human difference on the ability to work through conflict situations. Students will develop self-evaluation skills related to conflict experiences.

CSM
530
Hours
3
Family And Consumer Law

The study of family and consumer law in specific issues of marriage, parent-child relationships, divorce, and the economic consequences of divorce, as well as consumerism and a general understanding of the legal system and adversarial proceedings.

CSM
535
Hours
3
Psychology Of Money

Innovative study of financial behaviors and their relationship to money management with emphasis placed on both theory and its application.

CSM
537
Hours
3
Developing The Leader Within

An in-depth look at leadership principles, qualities, styles, and models with a focus on developing leadership skills and potential within the individual students. Designed to assist students in identifying opportunities for improvement.

CSM
547
Hours
3
Digital Resources

Online class providing students with technological skills to live and work in a digital environment. Asynchronous class trains students in the use of computers, Internet, Web 2.0, mobile devices and other digital tools. Aids graduate students in any major with skills to enhance their career paths.

CSM
549
Hours
3
Professional Social Networking

The course content is focused on current genre of communication tools identified as ‘social media’. Content includes an overview of the origins of the current social media tools, definitions and terminology, and case studies of current uses of social media in specific settings. The social media tools selected are examined as discrete units and as components of larger initiatives within organizations. Connections of these tools to the functions of various organizations and individual professional initiatives are explored; the applications presented are those within large organizations, smaller groups and individual, professional offices. Popular press items on these tools as well as research foundations are included as background for the selection and use of social media. Case studies from a range of disciplines will be used as primary instructional tools. The precise suite of tools is revised each term.

Prerequisite(s): Good standing in The Graduate School and/or permission of instructor.
CSM
550
Hours
3
Consumer Economics

Examination of the role of the consumer in the economy; economic analysis of market and non-market consumption activities, incorporating relevant social, psychological, political, and ecological considerations.

CSM
551
Hours
3
Consumer Demographics

This course will focus on developing students’ ability to understand consumer demographics and impacts from these demographic changes. The course will cover basic concepts and measurement issues of demography as it relates to consumer and families. This class will also develop student’s ability to adapt to changing trends in a dynamic world. Writing proficiency is required for a passing grade in this course.

Prerequisite(s): N/A
Prerequisite(s) with concurrency: N/A
CSM
554
Hours
3
Personal Income Tax Mgt Plang

Analysis of personal income tax management and planning as it relates to consumers and families throughout the life cycle.

Prerequisite(s): CSM 204
CSM
558
Hours
3
Spreadsheets in Fin. Decisions

Focus is on developing a working knowledge of Microsoft Excel as it may be used to analyze problems related to personal financial planning with an emphasis on life-cycle planning and computer literacy.

Prerequisite(s): CSM 204 or RHM 474 or AC 210
CSM
559
Hours
3
Tech of Counsl in Cons Science

Introduces students to basic interactional interviewing skills and strategies. Course is beneficial to those entering the fields of financial planning, business, management, sales or any commercial activity that involves interpersonal communication. Students who plan to supervise and manage others would benefit by expanding theory with practical application. Students with career goals involved counseling families, couples and individuals regarding life decisions will benefit from this course.

Prerequisite(s): CSM 204
CSM
560
Hours
3
Finan Plan Case Study Capstone

A systems approach to financial management for individuals and families from the perspective of planner/counselor. Focuses on analytical techniques. Emphasizes identification and development of strategies for meeting client goals.

Prerequisite(s): CSM 558
CSM
562
Hours
3
Cognition Strategy & Technology

This course lays some of the cornerstones of the program emphasis in interactive technology, guiding students in the development of their philosophy and understanding about the use of technology in teaching and learning as well as human interactions. Topics include synchronous vs. asynchronous learning, paradigm shifts in how people learn, and a review of the theory serving to underpin this topic.

CSM
564
Hours
3
Digital Tools

This course was designed just for majors in the IT specialization in GHES. The focus of this course is the use of a broad range of digital tools, including the skills considered core skills required to function in the asynchronous environment of this online degree program. Building a collaborative environment (a course goal) requires this specific skill set. Computer-mediated communications applied to collaborative, web-based environments are emphasized.

CSM
566
Hours
3
Multimedia Design Development

Reviews the basic schools of thought and major theorists in the field of electronic design and development. Advanced development tools in the context of actual design and development projects. Students will combine an understanding of the theory of design and development with advanced tools.

Prerequisite(s) with concurrency: CSM 564
CSM
568
Hours
3
Emerging Technologies

New technologies will be introduced as emerging tools for personal productivity, training-education, and marketing customer service areas and examined in terms of policy, implement issues within organizations and applications within the various fields of the students. Ethics, privacy and security will also be addressed.

CSM
570
Hours
3
Coor Delivry Info W/Digtl Tech

An ever-growing range of options are available for delivering information via digital technologies, including web-based tutorials, online courses, webinars, synchronous and asynchronous communication media, multimedia presentations, Web 2.0 technologies, and wireless hand-held devices. The tools needed to coordinate these technologies will be addressed from the viewpoint of developer and content manager.

Prerequisite(s) with concurrency: CSM 564
CSM
572
Hours
3
Needs Assessment Plan & Evaltn

Course outcomes include demonstrated understanding of program evaluation strategies based on a systems theory model for comprehensive planning, formative and summative evaluation. These evaluation activities focus on e-learning environments and applications in a wide-range of settings. Planning models are also introduced around which projects and action research can be structured.

CSM
574
Hours
3
Technology Privacy & Security

This course is an introduction to some of the basic issues confronting technology users, especially those in today’s workplaces. It is designed for entrepreneurs, small business owners and managers, freelance consultants, and anyone who works with technology but in organizations which may or may not have IT departments. It is also appropriate for those working remotely at home or concerned about privacy and security in personal technology use. The topics include threats to computer and communication systems and privacy concepts; basic security defense techniques; web and network security issues; portable device security; operating systems security issues; email security; and security issues for home networks and smaller work environments such as privately-held companies and non-profit groups.

CSM
575
Hours
3
Entrepreneurship In Hes

Sound advice and vital practical help on developing an idea into a business and the different aspects of managing a home-based or small business. Examines each segment of creating and managing a small business.

CSM
576
Hours
3
Collaborative Tools for Project Management

This course is an introduction to the use of collaborative tools for project management. Many professionals use collaborative tools but this class emphasizes their use specifically for project management, as using collaborative tools for project management is emerging as a managerial skill set. In today’s global economy, the ability to work virtually is paramount, because organizations are increasingly distributed, with remote members and locations. Just knowing how to use virtual communication tools does not equate specifically to project management. Communication techniques in these organizations are no longer the same as they were when all members were located in the same building. Traditional managerial communication techniques do not apply to distributed teams, where in-person meetings may occur but are limited. Further, even employees who are geographically co-located need to communicate and plan using virtual means. Online collaboration tools provide opportunity for project success and will be covered, using examples and case studies from project management. Social media tools offer exciting opportunities to improve team communication, efficiency, and success and will be discussed. While online tools and strategies may be familiar to enrollees, this class focuses on the particular use of these for project management. Project management is significantly different from even usual business communications, something emphasized in the materials provided and the learning activities used in the class.

CSM
580
Hours
3
E-Commerce@Ches

Sound advice and vital practical help on developing an idea into a business on the internet. Addresses the different aspects of designing a web site, internet marketing, the role of search engines, measuring the effectiveness or an internet strategy.

CSM
581
Hours
3
Practicum

Supervised experience in a related business, industry, or social agency.

CSM
582
Hours
3
Non-thesis Research

Course focuses on preparation and planning for the Capstone Project, including examination and analysis of collateral research studies. Students will prepare articles for submission to a referred journal or presentation at a professional conference or online module.

Prerequisite(s) with concurrency: CSM 564
CSM
583
Hours
3-6
Spec Prob in Inter Tech

This is the Capstone Project Plan II (for the IT specialization), featuring exploration of a special problem in an area of graduate study.

Prerequisite(s): CSM 564
CSM
586
Hours
3
Principled Negotiation

Deepens the foundation for negotiating, and provides insight, skills,and knowledge that can be used across a variety of settings. Explores best practices in negotiation, identifies and teaches students to apply strategies of negotiation to conflict situations.

CSM
590
Hours
2-6
Spec Prob Consmr Affairs

No description available.

CSM
591
Hours
3
Spec Prob Cons/Fam Econ

This course gives the graduate student the opportunity to work directly with a professor in the graduate program to explore a problem related to technology in Consumer Sciences.

CSM
592
Hours
2-6
Prob Fam Fin Plan Couns

No description available.

CSM
593
Hours
3
Special Problems in Technology

This course is open to qualified graduate students who will study special problems in technology.

CSM
599
Hours
1-6
Thesis Research

No description available.